All products sold by Lorea are covered by the 24-month legal guarantee of conformity provided for under EU Directive 2019/771.
1. What the warranty covers
The warranty protects the consumer in the event of a lack of conformity of the product that existed at the time of delivery and becomes apparent within 24 months.
2. Available remedies
- Free repair of the product.
- Replacement with a conforming product.
- Price reduction or contract termination, where applicable.
3. How to claim the warranty
To claim the warranty, write to warranty@lorea.example attaching proof of purchase and a description of the defect. We'll provide instructions for repair or replacement at no additional cost.
4. Exclusions
The warranty does not cover damage caused by misuse, negligence, tampering or normal wear and tear of the product.
5. Commercial warranty
The legal guarantee is independent of any additional commercial warranties offered by the manufacturer, which in no way limit the consumer's rights.
This document is for information purposes within a demo project. For a production site, always have legal texts reviewed by a professional to ensure compliance.